Our client, an established telecommunications firm south of Boston, is looking to bring on three Call Center Agents on a six-month contract basis. The hours for this position are 7am to 3pm. The best candidate for this role must be able to type 30 words per minute. If you are interested, please reply to this posting with a copy of your resume today!
Answering incoming phone calls in a professional manner
Researching, using multiple resources, information to route calls to the appropriate source
Supplying customers with information available in the system and resolving their concerns and complaints