We are seeking an Energetic Customer Service Representative to join the team one of our clients in the health care industry in Waltham! This Customer Service Representative position is temporary, and it starts immediately. The best candidate for this role is friendly and welcoming, is very organized, and a professional multi-tasker.
If you are interested and would like to be considered for this opportunity, please submit a copy of your resume today!
•Answer requests and questions from customers over the phone, and email.
•Manage data, including data clean up, data entry, and tracking data for reports.
•Assist customers via phone, in person, and via email, prioritizing urgent needs.
•Create reports, document and monitor system changes.
•Assisting in calendar management.
•Document activity in the system.
•Engage in special projects as needed.
•High school degree or equivalent.
•1+ years of experience with customer service or in an office setting.
•Strong written and spoken skills.
•Must be proficient in Microsoft Office, especially Excel.
•Attention to detail, and ability to work in a team.
•Able to work in a fast-paced environment and learn quickly.