An Internationally renowned Education company located in Cambridge, MA, is looking to hire a Traveler Support Specialist to assist with their fast-growing team with managing the total cycle of interacting with customers to maintain prospective students' preparation for college tour enrollment, travel, up to the day of the tour.
Ideal candidate is someone who enjoys customer service and has excellent communication skills, learns quickly and can juggle priorities, and most importantly- is fluent is Spanish.
If you identify with the demands of this role, apply now as the position start immediately. Send us your resumes and we'll get in touch!
Clearly and concisely command phone and email communication
Work across departments to problem solve on behalf of customers
Develop and implement regional and personal sales strategies
Manage multiple high-priority responsibilities at once
Willing to enthusiastically take on new projects at any time
Collaborate within teams to consistently improve processes and metrics
Perform day-to-day account maintenance to ensure a beautiful customer experience
You are determined, positive and self-motivated
A natural networker who enjoys talking to people
You are a polished communicator
You excel at problem-solving and multi-tasking with an eye for detail
You want to be part of a team that motivates, inspires and challenges you
Going above and beyond is the only way you do things
You are fluent in Spanish and feel comfortable using it regularly.