We are seeking an Energetic Customer Service Representative to join the team one of our clients in the healthcare industry, in the Waltham area. This Customer Service Representative position is temporary, and it could potentially go permanent for the right candidate. The best candidate for this role is friendly and welcoming, very organized, and a professional multi-tasker.
If you are interested and would like to be considered for this opportunity, please submit a copy of your resume today!
•Answer requests and questions from customers over the phone, and email. As well as be a brand ambassador.
•Perform product/service installations, and training to clients.
•Follow client authentication procedures for all products and services.
•Serve as a liaison between internal and external clients.
•Update existing products and services policies and procedures.
•Engage and assist on special projects as needed.
•High school degree or equivalent, bachelor’s degree preferred.
•1+ years of experience with customer service/sales.
•Strong writing and spoken skills.
•Must be proficient in Microsoft Office.
•Able to work in a fast-paced environment and learn quickly.